Vacancies

VIP Account Manager

Based in Gibraltar

Responsibilities include:

• VIP customer identification and management.
• Development of VIP focused programmes across all brands and products, including
acquisition, conversion and retention.
• Driving all Marketing Communication with VIPs and potential VIPs, in order to
increase game play, loyalty and increase revenue.
• Weekly and monthly reporting VIP player performance to the Head of CRM and to
the senior management team.
• Regular analytical analysis of competitors and customer landscape in order to ensure competitiveness of the VIP programme.

Experience and Knowledge Requirements:

• Pro-active personality, self-starter, needs to have at least 3 years of experience in
VIP Customer and Strategy Management.
• Excellent understanding of VIPs, marketing, CRM and operations.
• Previous experience in customer services required (telephone, chat, email, one-toone).
• Analytical and sales/ marketing skills.
• Good understanding of the gaming industry and gaming personas.
• Excellent organisational, planning and communicative skills.

What You’ll Get:

• Fun, young, dynamic and multicultural environment.
• Very competitive remuneration packages depending on experience.
• Additional benefits.

Location:

You’ll be based at our Gibraltar head offices. The address is: Suite 971, Europort,
Europort Road, Gibraltar, GX11 1AA.

HOW TO APPLY:

If this role sounds perfect for you, then email us at jobs@nektan.com with your CV, contact
details and a covering letter.

Best of luck!

Games Product Executive

Based in Gibraltar

Job Description:

• Work with internal teams and external third parties to assist in the development and delivery of casino games this includes delivery of requirements and assistance with testing.
• Maintain games roadmap according to priorities of the Product Manager and business.
• Assist in the release of new games.
• Assist in the preparation of sales presentations for the product portfolio.
• Manage the delivery and presentation of promotional materials and assets for games.
• Work with compliance to ensure games and processes are compliant for regulated jurisdictions.
• Perform BI and competitor analysis on proprietary and third-party competitor games and report back recommendations.
• Work with the promotional team to manage promotional campaigns into our B2B operators.

Experience Required:

• Proficient in Microsoft Word, Excel and PowerPoint.
• At least one years’ experience in the gaming industry.
• A very keen interest in online casino games.
• Experience with troubleshooting, QA and testing would be an advantage (non-essential but beneficial).
• Experience using Jira.

What You’ll Get:

• Fun, young, dynamic and multicultural environment.
• Additional benefits.

Location:

You’ll be based at our Gibraltar head offices. The address is: Suite 971, Europort, Europort Road, Gibraltar, GX11 1AA.

HOW TO APPLY:

If this role sounds perfect for you, then email us at jobs@nektan.com with your CV, contact details and a covering letter.

Best of luck!